Customer Success Manager / Project Manager

YOUR MISSION

You’ll be the bridge between our customers and our platform, making sure infrastructure projects succeed using Infrakit’s cloud tools. Day-to-day, that means:

Leading deployment and development projects from kickoff to completion, on time and on budget
Act as an expert in infrastructure model-based construction, BIM modelling (YIV) and surveying
Running training sessions and workshops that actually land
Building trusted, long-term relationships with customers and acting as their go-to expert
Solving problems proactively, before they become issues
Collaborating closely with our Product, R&D, and Sales teams
Maintaining clean project documentation and keeping all stakeholders aligned
You’ll report to the Director of Services & Customer Success and work out of our Espoo HQ.

You’ll report to the Director of Services & Customer Success and work out of our Espoo HQ.

QUALIFICATIONS

A degree in Engineering or an infrastructure-related field (Bachelor’s or Master’s)
10+ years of hands-on experience in the infrastructure sector
A strong project management track record: you’ve delivered complex projects start to finish
Deep knowledge of model-based construction, BIM (YIV), and surveying
Clear, confident communication in both Finnish and English
A genuine drive to push the industry toward digital, sustainable ways of working

WHY JOIN INFRAKIT

A role with real impact; helping major infrastructure projects become more efficient and sustainable
Autonomy and ownership over your work
Flexible hours
Competitive compensation and benefits
Mentorship program
A team that’s sharp, supportive, and genuinely good to work with: the Infrakit spirit

Sound like you?

If you’re ready to bring your infrastructure expertise into a company that’s reshaping the whole industry, we’d love to hear from you.

Apply now or reach out if you have any questions: Jani Sillanpää, Director, Services and CS Finland HQ: jani.sillanpaa@infrakit.com

Employer

Infrakit Group Oy

Location

Keilaniementie 1, Espoo

Salary

Negotiable

Work starts

According to a contract

Position

Permanent employee, full-time

Application period

We will start processing applications on 10 August 2026

Apply now

Infrakit is a fast-growing, Finland-based B2B SaaS company transforming the construction industry with our digital platform for infrastructure project management. We connect teams, machinery, and data in real time—reducing rework, accelerating delivery, and enabling more sustainable construction.

Learn more about us